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Important Information: Auckland Airport International Baggage works
Due to essential baggage infrastructure works at Auckland International Airport, the Domestic transfers will be closed from 8:00pm Sunday, 9th March, to 8:00pm Wednesday, 12th March.
During this time, the baggage transfer service from the International to the Domestic terminal will be unavailable.
Domestic baggage transfer:
If you're arriving at Auckland International Airport with a connecting domestic flight, please collect your baggage and then proceed to the domestic terminal to drop off your bags.
Please note, customers transferring from Auckland domestic terminal to the international terminal will be unaffected.
Travel between terminals:
- Take the complimentary terminal transfer bus, located at the Transport Hub. It runs every 15 minutes from 5:00am to 11:00pm.
- Additional transfers will be available between 6:00am and 8:00am during these closures.
- Alternatively, you can walk between terminals by following the painted green line along the footpath.
👉 Click here for more information on terminal transfers at Auckland Airport.
We understand this may cause inconvenience and appreciate your patience and understanding. Safe travels!
Disrupt Reimbursement Consideration
If your journey has been disrupted for a controllable reason, e.g. engineering, or crew shortages, and your new itinerary requires you to stay overnight in a place you do not reside, our airport team will be working hard to secure accommodation for you.
Over peak travel periods, availability is extremely limited and you may be required to source your own accommodation.
As a guideline, we recommend $250.00 per room and $90.00 per person, per night for meals. This is a recommended amount only, and all expenses must be reasonable and supported by itemised tax invoice receipts. Please retain all itemised tax invoice receipts, as they are required for reimbursement consideration.
To submit your reimbursement request, please visit here to do so. Alternatively, you can visit here for details on how to submit your claim through our messaging channels.