Plan
Destinations
New Zealand
Australia
Pacific Islands
Things to do in New Zealand
Stargazing & Aurora
Great Walks
Ski New Zealand
Discover Middle-earth
Baggage
Carry-on bags
Checked-in baggage
Excess baggage
Add extra bags
Baggage help
Baggage services offices
Mishandled baggage
What can I pack?
Travel requirements
International travel requirements
Special assistance
Medical conditions
Disability / Accessible travel
Special meals & food allergies
Flying when pregnant
Children travelling alone
Travelling with children
Fear of flying
Flight Information
Arrivals & departures
Travel alerts
Airport maps & connections
Customer service & tarmac delay plan
Flight schedules
Book
Flights to New Zealand
Depart from Shanghai
Depart from Hong Kong
Depart from China other cities
Flights to Australia
Flights to Pacific Islands
Booking options
Multistop bookings
Manage bookings
Fare Hold
Twin Seat
Fare rules
Travel extras
seatselect
Rental cars
Driving in New Zealand
Subscribe to our e-news
Experience
At the airport
New Zealand domestic check-in
International check-in
Online and mobile check-in
Air New Zealand Lounges
Onboard your flight
The long haul experience
The Premium Economy experience
Cuisine and wine
Inflight wellbeing
Inflight entertainment
Free inflight Wi-Fi
Safety video
Tasman
Islands
Domestic
Upgrades
Seat maps
Boeing 777-300ER
Boeing 777-367ER
Boeing 787-9
Boeing 787-9 V2
Airbus A321neo (International)
Airbus A321neo (NZ Domestic)
Airbus A320neo
Airbus A320 (International)
Airbus A320 (NZ Domestic)
ATR72
de Havilland Q300
Boeing 777-367ER V2
Alliance partners
Air China
Singapore Airlines
Cathay Pacific
Digital experience
The Air NZ app
Airband™
Kia Ora magazine
Airpoints™
About Airpoints™
Claim missing Airpoints™
Star Alliance
Air New Zealand Airpoints™ terms & conditions
Co-operation partners
Digital Airpoints™ cards
Earning Airpoints Dollars™
Earning on flights
Travel partners
Spending Airpoints Dollars™
Flight rewards
Loyalty upgrades
Gifting flights
Koru
Koru benefits
Koru Corporate
Status Points and frequent flyer tiers
Frequent flyer tier benefits
Silver
Gold
Elite
Elite Partner
Frequent Flyer Status Assistance
Programme fee chart
Help
Booking questions
How do I change my flight?
How do I select my seat?
How do I receive updates about my changed or cancelled flight?
Baggage help
How do I add a bag to my booking?
How much carry-on baggage can I take?
How much checked-in baggage can I take?
Airpoints™ help
How do I login?
How do I claim missing Airpoints?
I've lost my Airpoints card, what should I do?
Special assistance questions
How do I order a special meal?
What's the age limit for a child or infant ticket?
What special assistance is available when flying with children or infants?
Credit and refund help
Credit & refund info
Use or view a credit
Manage Booking
Check In
Sign in
Plan
Destinations
Things to do in New Zealand
Baggage
Travel requirements
Special assistance
Flight Information
Book
Flights to New Zealand
Flights to Australia
Flights to Pacific Islands
Booking options
Travel extras
Rental cars
Subscribe to our e-news
Experience
At the airport
Onboard your flight
Seat maps
Alliance partners
Digital experience
Airpoints™
About Airpoints™
Earning Airpoints Dollars™
Spending Airpoints Dollars™
Koru
Status Points and frequent flyer tiers
Programme fee chart
Help
Booking questions
Baggage help
Airpoints™ help
Special assistance questions
Credit and refund help
Manage Booking
Check In
Sign in
Plan
Book
Experience
Airpoints™
Help
Plan
What you need before you travel.
Explore the world with Air New Zealand's diverse range of destinations.
Discover more of New Zealand
Explore
Discover more of Australia
Explore
